3CX vs Freshcaller – Find the Best Fit for You

Trying to decide between 3CX and Freshcaller? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of 3CX and Freshcaller

Product
Review & Ratings

No reviews available

No reviews available

Description

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call management. The product includes real-time call analytics, allowing for performance monitoring and decision-making. Fresh... Read more about Freshcaller

Free Trial

More than 30 days

14 Days

Starting Price

$195 Per Month

$15 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based, iPhone, Android, Windows, Mac, Linux
Pricing Model Flat Rate Per User
Support Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About 3CX vs Freshcaller

In comparing 3CX and Freshcaller, both platforms offer robust communication solutions tailored to different needs. 3CX stands out with its comprehensive VoIP capabilities, making it ideal for businesses seeking a versatile, on-premise or cloud-based phone system. Freshcaller, on the other hand, excels in providing a user-friendly, cloud-based call center solution, perfect for customer support teams. Ultimately, the choice between the two depends on whether a business prioritizes advanced telephony features or streamlined call center operations.