Best Call Tracking Apps for Android and iPhone

Close is a dynamic sales engagement CRM designed for small to medium-sized businesses, particularly those with a focus on inside sales. Its core strength lies in its ability to streamline the sales process, providing tools for email, calling, and SMS directly within the platform. This integration enables sales teams to communicate with prospects without leaving the CRM, significantly increasing ef... Read more about Close

CallRail is a dynamic call tracking and analytics platform that empowers businesses to optimize their marketing efforts. It allows users to track phone call conversions from online and offline marketing campaigns, including PPC ads, SEO, and direct mail. With its call recording feature, businesses can gain valuable insights into customer interactions, enhancing training and service quality. CallRa... Read more about CallRail

Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell

Zoho Voice is a robust telephony software designed to help businesses enhance communication, streamline customer interactions, and improve sales performance. The platform integrates seamlessly with other Zoho applications, such as Zoho CRM, enabling users to make and receive calls, log interactions, and manage customer data from a single interface. Zoho Voice supports VoIP calling, call forwarding... Read more about Zoho Voice

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video conferences, and send instant messages—all from a single platform. The software is cloud-based, enabling users to access ... Read more about GoTo Connect

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in... Read more about NICE CXone

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference calling, allowing businesses to communicate more effectively and efficiently. RingEX integrates seamlessly with other busin... Read more about RingEX

The Avaya Experience Platform is a comprehensive communication solution designed to enhance customer engagement. It offers multi-channel support, including voice, video, chat, and email, allowing customers to choose their preferred method of communication. The platform integrates AI for smarter interactions, providing personalized customer experiences. Its real-time analytics feature helps busines... Read more about Avaya Experience Platform

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto a... Read more about Nextiva

Groove is a user-friendly software designed to streamline customer support and make it more efficient. It's perfect for small and medium businesses looking to manage their customer service queries in an organized way. With Groove, you can easily track and respond to customer emails, social media messages, and other inquiries all in one place. This helps in providing prompt and personalized respons... Read more about Groove

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Zadarma is an advanced telephony software designed to provide businesses with reliable communication solutions. This platform offers a range of features, including VoIP calls, virtual phone numbers, and call tracking, ensuring seamless communication for teams and clients alike. With its userfriendly interface, Zadarma enables users to manage calls from any device, enhancing flexibility and accessi... Read more about Zadarma

Revenue.io is a powerful call tracking software designed to optimize sales performance and enhance customer engagement through comprehensive call analytics. This platform enables organizations to track and analyze every call made to their business, providing insights into customer interactions and sales effectiveness. With its user-friendly interface, users can easily set up call tracking numbers,... Read more about Revenue.io

LeadSquared CRM is a versatile software designed to streamline sales and marketing activities, particularly for high-velocity sales processes. It's user-friendly and focuses on automating key tasks to increase efficiency. The software excels in lead capture, tracking interactions, and nurturing leads through the sales funnel. With LeadSquared, businesses can easily manage customer data and follow-... Read more about LeadSquared CRM

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

MightyCall is a specialized call center software designed to streamline communication and enhance customer support for businesses. This platform provides comprehensive tools for managing inbound and outbound calls, tracking customer interactions, and analyzing call center performance effectively. With its user-friendly interface, managers can monitor call queues, assign tasks to agents, and genera... Read more about MightyCall

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics

Nvoip is an advanced VoIP Software designed to help businesses streamline their communication processes, enhance collaboration, and reduce costs through efficient voice over IP solutions. This comprehensive platform offers a wide range of features, including call management, conferencing, messaging, virtual phone systems, and detailed reporting, ensuring that all aspects of voice communication are... Read more about Nvoip

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-fri... Read more about CallHippo

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, enabling a more efficient, data-driven approach to customer service and sales. With Tenfold, businesses can automatically l... Read more about Tenfold

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer ... Read more about ZIWO

CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its user-friendly interface, help desk agents can easily manage calls, emails, and chat interactions from a single dashboar... Read more about CloudCall

UniVoIP is a comprehensive VoIP (Voice over Internet Protocol) Software designed to enhance business communication through reliable and scalable internet-based telephony solutions. It offers a robust platform for managing voice calls, video conferencing, and instant messaging, ensuring seamless and efficient communication across organizations of all sizes. Key features include high-definition voic... Read more about UniVoIP

LocalResponse is a call tracking software that helps businesses capture and analyze inbound calls to improve customer service and optimize marketing strategies. The platform assigns unique phone numbers to different marketing campaigns, allowing businesses to identify which ads drive the most calls and evaluate their return on investment. LocalResponse records calls and provides transcriptions, en... Read more about LocalResponse

iPlum is a VoIP (Voice over Internet Protocol) software that provides businesses and individuals with a reliable and cost-effective communication solution. This software enables users to make calls, send messages, and manage contacts using their internet connection, bypassing traditional phone systems. iPlum offers a variety of features such as virtual numbers, call forwarding, voicemail, and secu... Read more about iPlum