Best Call Recording Software for Mac

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

FluentStream is a powerful call center software designed to enhance customer service and streamline communication for businesses. With its intuitive interface, users can manage inbound and outbound calls, track performance metrics, and optimize call handling processes. FluentStream offers features such as call routing, voicemail transcription, and real-time analytics, enabling teams to respond to ... Read more about FluentStream

CallSource is a performance management solution developed primarily for businesses reliant on phone calls for customer interactions. It excels in call tracking, allowing companies to trace the source of incoming calls, which is vital for evaluating marketing strategies. A key feature is its detailed call analytics, providing insights into call volumes, trends, and caller behavior. CallSource also ... Read more about CallSource

VICIdial is an open-source, feature-rich contact center solution. It excels in outbound, inbound, and blended call handling. Users appreciate its user-friendly web interface. Key capabilities include predictive dialing, which boosts efficiency. It also offers full recording, allowing for quality assurance. Real-time reporting provides valuable insights. Customizable call routing ensures effective ... Read more about VICIdial

VXT is an advanced telephony software designed to enhance communication systems for businesses of all sizes. It offers a wide range of features, including VoIP services, call routing, automated attendants, and voicemail-to-email functionality. VXT integrates seamlessly with existing CRM and collaboration tools, ensuring a unified communication experience. The software provides detailed call analyt... Read more about VXT

Leexi is a cutting-edge Sales Coaching Software designed to empower sales teams with the tools and insights needed to enhance their performance and achieve their targets. It offers a comprehensive platform for managing sales training, tracking progress, and providing personalized coaching to sales representatives. Leexi enables managers to create and deliver interactive training modules, incorpora... Read more about Leexi

MeetRox is a sales coaching software that helps organizations train and develop their sales teams through guided coaching and performance analysis. The platform provides tools for tracking sales activities, reviewing calls, and analyzing sales performance to identify areas for improvement. MeetRox includes interactive coaching features, enabling managers to provide real-time feedback and create pe... Read more about MeetRox

CalLite CRM is an advanced auto dialer software designed to help businesses increase productivity and enhance customer engagement through automated outbound calling. With its intuitive interface and powerful features, CalLite CRM streamlines the process of managing large volumes of calls, improving efficiency and reducing manual effort. The software allows businesses to set up automated dialing se... Read more about CalLite CRM

Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell

Twilio Flex is a powerful software solution tailored for modern contact centers. It empowers businesses with a comprehensive suite of communication and customer engagement tools. With Flex, you can easily customize your contact center operations, adapting to your unique needs. Its intuitive interface enables efficient call routing, messaging, and email support. Real-time reporting and analytics pr... Read more about Twilio Flex

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call management. The product includes real-time call analytics, allowing for performance monitoring and decision-making. Fresh... Read more about Freshcaller

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

The Avaya Experience Platform is a comprehensive communication solution designed to enhance customer engagement. It offers multi-channel support, including voice, video, chat, and email, allowing customers to choose their preferred method of communication. The platform integrates AI for smarter interactions, providing personalized customer experiences. Its real-time analytics feature helps busines... Read more about Avaya Experience Platform

Outreach is a powerful sales engagement platform designed to optimize the performance of sales teams. It streamlines communication by integrating email, phone, and social media interactions, ensuring consistent messaging across channels. With its automated workflows and sequencing, Outreach enables sales reps to follow up with prospects efficiently, enhancing productivity. The software offers insi... Read more about Outreach

CallRail is a dynamic call tracking and analytics platform that empowers businesses to optimize their marketing efforts. It allows users to track phone call conversions from online and offline marketing campaigns, including PPC ads, SEO, and direct mail. With its call recording feature, businesses can gain valuable insights into customer interactions, enhancing training and service quality. CallRa... Read more about CallRail

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data management. The software includes voice and video conferencing, facilitating team collaboration. Users can benefit from call ... Read more about Ringover

Phonexa is a software platform designed to help businesses manage their marketing efforts. It offers tools for tracking and analyzing phone calls, leads, and campaigns. With Phonexa, companies can gain insights into their marketing performance and make data-driven decisions. The platform provides a user-friendly interface, making it accessible to those without extensive technical knowledge. It aim... Read more about Phonexa

AVOXI is a cloud-based communication solution tailored for businesses, offering global voice and contact center services. It enables international calling with a vast selection of local and toll-free numbers from over 170 countries, enhancing global reach. The software includes a virtual call center, equipped with call queuing, routing, and recording features, improving customer support efficiency... Read more about AVOXI