Best Call Accounting Software for Small Businesses (Free & Paid)

Call Accounting Software is a valuable tool for small businesses that rely on phone communication. This software tracks and analyzes phone calls to provide insights into call patterns, costs, and employee performance. Key features include call logging, detailed reporting, call monitoring, and billing integration. With Call Accounting Software, small businesses can identify which marketing campaigns are driving phone inquiries, optimize call routing, and ensure that calls are handled efficiently. It also helps in controlling phone expenses by monitoring long-distance and international calls. Additionally, the software can evaluate employee call handling skills, providing training opportunities to improve customer service. By using Call Accounting Software, small businesses can make informed decisions to enhance their communication strategies, reduce costs, and boost overall productivity. This leads to better customer interactions and increased sales. Discover the best Call Accounting Software options available for small businesses below:

  • 3.3 avg. rating from 01 reviews

Last Updated: October 01, 2025

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83 Software

Popular Picks in Call Accounting Software

Call Accounting Mate

Call Accounting Mate

$79 Per month

CDR Call Reporting for Cisco

CDR Call Reporting for Cisco

perfeature

CloudTalk

CloudTalk

$25 Per month

CommView

CommView

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List of Top Call Accounting Software for Small Businesses

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Microcall Call Accounting Software

Microcall is an amazing software solution designed to help organizations effectively manage and optimize their telecommunications expenses. It provides comprehensive telecom expense management (TEM) services, allowing businesses to track, analyze, and control their voice and data communication costs. Microcall offers features such as real-time monitoring of call records, invoice validation, and co... Read more about Microcall

Free Trial

Available

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Location

United States

Sierra Gold is a powerful telecom expense management software that helps organizations manage and optimize their telecom costs. With features such as invoice management, usage tracking, and reporting, Sierra Gold enables businesses to gain insights into their telecom expenditures. The user-friendly interface allows for easy monitoring of telecom services, ensuring that all expenses are accurately ... Read more about Sierra Gold

Free Trial

Available

Pricing Type

$300 Per feautre

Location

United States

BounceHelp is a robust Call Center Software designed to improve customer service and support operations for businesses. The platform offers tools for managing inbound and outbound calls, tracking customer interactions, and monitoring agent performance. BounceHelp features an intuitive interface that allows agents to handle calls efficiently, access customer data, and provide personalized support. ... Read more about BounceHelp

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Location

United States

Genesis Call Accounting & Tracking is a sophisticated call accounting software designed to optimize telecommunications management for businesses. This platform offers features such as detailed call tracking, billing analysis, and reporting capabilities, enabling organizations to monitor their communication expenses effectively. With Genesis, users can easily analyze call data, identify usage patte... Read more about Genesis Call Accounting & Tracking

Free Trial

NA

Pricing Type

$29 Per user

Location

Canada

eCDR is a specialized telecom expense management software designed to help organizations manage and optimize their telecommunications expenses. This platform offers comprehensive tools for tracking usage, analyzing billing, and identifying cost-saving opportunities, ensuring effective expense management. With eCDR, users can easily monitor telecom expenses, reconcile bills, and generate reports on... Read more about eCDR

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NA

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Location

United States

CommsOffice Express is an advanced call accounting software designed to optimize call tracking and reporting for organizations. This comprehensive platform provides tools for monitoring call activity, managing costs, and generating detailed reports on call usage. With its user-friendly interface, administrators can easily access call data, analyze call patterns, and monitor expenses. CommsOffice E... Read more about CommsOffice Express

Free Trial

NA

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Location

United Kingdom

NET-Phacs is a comprehensive call accounting software designed to enhance communication management for businesses of all sizes. This powerful platform offers features for tracking call data, analyzing communication patterns, and generating detailed reports, enabling organizations to optimize their communication strategies. With its user-friendly interface, NET-Phacs simplifies the process of monit... Read more about NET-Phacs

Free Trial

NA

Pricing Type

$600 Per user

Location

United States

The Most Powerful CUCM Reporting and Analytics Tool on the Market

Cisco CDR Reporting & Analytics is a reporting software specifically designed for businesses using Cisco’s telephony systems, providing insights into call data, usage trends, and network performance. The platform collects Call Detail Records (CDR) and organizes them into customizable reports, allowing IT teams to monitor call volume, call quality, and user activity. Cisco CDR’s real-time analy... Read more about Cisco CDR Reporting & Analytics

Free Trial

Available

Pricing Type

$1200 Per year

Location

United States

BillingFinity is an advanced call accounting software designed to help businesses manage and analyze their telecommunication expenses effectively. This comprehensive platform offers tools for tracking call data, generating detailed reports, and managing billing processes with ease. With its user-friendly interface, BillingFinity enables users to monitor call patterns, identify trends, and optimize... Read more about BillingFinity

Free Trial

NA

Pricing Type

$1000 Per one-time

Location

Australia

Comm One Call Accounting is a comprehensive software solution designed to monitor and manage telecommunications expenses effectively. It serves as a valuable tool for businesses seeking to gain insights into their communication costs. The software integrates seamlessly with PBX and VoIP systems, allowing it to capture and analyze call data in real-time. Users can generate detailed reports to track... Read more about Comm One Call Accounting

Free Trial

Available

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Location

United States

Enterprise WebLink is a robust call accounting software designed to help organizations manage and analyze their telecommunications data efficiently. This platform provides users with tools to track call volumes, durations, and costs, enabling businesses to optimize their communication strategies. With its intuitive interface, Enterprise WebLink allows administrators to generate detailed reports on... Read more about Enterprise WebLink

Free Trial

NA

Pricing Type

$500 Per user

Location

Australia

Calltrak is a sophisticated call accounting software designed to help businesses analyze and manage their telecommunication expenses effectively. By tracking call data, including duration, origin, and destination, Calltrak provides detailed reports that help organizations optimize their communication costs. Its user-friendly interface allows administrators to generate customizable reports, enablin... Read more about Calltrak

Free Trial

NA

Pricing Type

$29 Per user

Location

Australia

InCharge Unified Call Management is a comprehensive call accounting software designed to help businesses track, monitor, and manage their telecommunication usage and expenses. The platform provides tools for logging call data, generating usage reports, and analyzing communication costs across different departments or branches. InCharge enables businesses to allocate telecom expenses more effective... Read more about InCharge Unified Call Management

Free Trial

NA

Pricing Type

$500 Per feautre

Location

Canada

Callation is a sophisticated call accounting software designed to help businesses manage and analyze their telephone usage. The platform provides detailed reports on call costs, call volume, and patterns, helping organizations track expenses and optimize communication strategies. Callation offers real-time monitoring of calls, enabling businesses to identify inefficiencies, detect fraud, and ensur... Read more about Callation

Free Trial

NA

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Location

India

EPIX is an advanced call accounting software designed to help businesses track and analyze their telecommunication expenses and performance. With its comprehensive reporting capabilities, users can gain insights into call volumes, durations, and costs, enabling them to make informed decisions about their communication strategies. The software's user-friendly interface allows for easy configuration... Read more about EPIX

Free Trial

NA

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Location

Egypt

MAF ICIMS is a robust reporting software tailored to meet the needs of organizations looking to streamline data reporting and analysis. The platform enables users to collect, process, and present data from various sources in a unified format, enhancing decision-making capabilities. With customizable dashboards and reporting templates, MAF ICIMS allows users to create insightful reports tailored to... Read more about MAF ICIMS

Free Trial

Available

Pricing Type

$100 Per year

Location

Netherlands

VoIP Detective is an advanced call accounting software designed to help businesses manage and analyze their Voice over IP (VoIP) communications effectively. It offers a comprehensive platform for tracking call usage, monitoring call quality, and managing telephony expenses with precision. VoIP Detective features detailed call logs, usage reports, and real-time monitoring tools, providing insights ... Read more about VoIP Detective

Free Trial

Available

Pricing Type

$0 Per one-time

Location

United States

Powerful Simple Call Intelligence

Callcruncher Access Anywhere is a robust Call Accounting Software designed to streamline telecommunication management for businesses. This software provides comprehensive call tracking, reporting, and analysis tools, enabling organizations to monitor call costs, patterns, and employee performance effectively. With its cloud-based access, users can retrieve vital call data anytime, anywhere, enhanc... Read more about Callcruncher Access Anywhere

Free Trial

NA

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Location

United States

CallPesa is a sophisticated call accounting software designed to help businesses monitor, manage, and optimize their telephony expenses and operations. The platform offers a range of features including call tracking, billing and invoicing, detailed reporting, and integration with various telephony systems, ensuring that all call-related activities are efficiently managed and cost-effective. CallPe... Read more about CallPesa

Free Trial

Available

Pricing Type

$15 Per user

Location

Kenya

Courtesy Connection is a specialized call accounting software designed to help organizations manage and analyze their telecommunication expenses effectively. The platform provides tools for tracking call data, generating reports, and optimizing communication costs. Courtesy Connection enables businesses to monitor call patterns, assess usage, and identify opportunities for cost savings. With its u... Read more about Courtesy Connection

Free Trial

NA

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Location

United States

Softeligent is a powerful IT asset management software designed to help organizations track and manage their technology assets effectively. The platform provides a comprehensive view of an organization’s IT inventory, enabling teams to monitor asset lifecycles, utilization, and compliance. With its userfriendly interface, users can easily manage software licenses, hardware assets, and vendor con... Read more about Softeligent

Free Trial

Available

Pricing Type

$250 Per user

Location

United States

Smart Invoice Pro is an advanced telecom expense management software designed to help organizations optimize their telecom spending and streamline billing processes. This comprehensive platform offers a suite of tools that facilitate invoice management, usage tracking, cost analysis, and reporting, ensuring that businesses can maintain control over their telecom expenses. Smart Invoice Pro’s use... Read more about Smart Invoice Pro

Free Trial

Available

Pricing Type

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Location

India

Teltrac is an advanced call accounting software designed to help organizations manage and analyze their telecommunications expenses effectively. This powerful tool provides detailed insights into call usage, enabling businesses to identify patterns and optimize their communication costs. With its user-friendly interface, administrators can easily track call data, generate reports, and allocate exp... Read more about Teltrac

Free Trial

Available

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Location

NA

TiVA Call Manager+ is an advanced call accounting software designed to help businesses track, manage, and analyze phone calls across their organization. The software offers comprehensive tools for monitoring call usage, allocating costs, and optimizing communication expenses. TiVA Call Manager+ provides real-time call tracking, allowing businesses to monitor call volume, duration, and destinations... Read more about TiVA Call Manager+

Free Trial

NA

Pricing Type

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Location

Sri Lanka

Elephant Call Management System is a robust call accounting software designed to optimize call tracking and billing for organizations. This powerful platform provides tools for monitoring call activity, managing costs, and generating detailed reports on call usage. With its user-friendly interface, administrators can easily access call data, analyze call patterns, and monitor expenses. Elephant Ca... Read more about Elephant Call Management System

Free Trial

Available

Pricing Type

$1200 Per user

Location

United Kingdom

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