Best Market Research Software

Discovering whether a product will be useful before its launching is good for business. With proper market research, one can determine the product's opportunity. Before launching any product in the market, it is essential to find out with the help of market research software whether the product will perform well. Market research software aids the business in every crucial segment. From the inception of the product to the final stage and launch, market analysis software gives the best possible statistics. It helps the company to learn exciting trends, consumer behavior, and new business opportunities. It aids the company during a crucial time. Online market research software helps in collecting data to determine whether a particular product/service satisfies the needs of customers. An efficient market research software helps a business gain insights about current market trends, competitors, spending habits of customers, and economic demographics. Now, every business has started implementing this software to carry out research. Look into SoftwareWorld's list of top market research software if you are planning on having the best one available in the market.

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Last Updated: October 01, 2025

330 Software

List of Best Market Research Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Reporting/Analytics

Social Media Integration

Paper-Based

Data Import/Export

Multi-Language

Benchmarking

Question Branching

Template Management

Statistical Analysis

Phone-Based

Real Time Data

Customer Segmentation

Survey Builder

Face-to-Face

Multi-Channel Distribution

Customizable Questions

Monitoring

Panel Management

Survey/Poll Management

Drag & Drop

Trend Analysis

Question Library

Email Management

Sentiment Analysis

Conditional Logic

Activity Tracking

Charting

Multiple User Accounts

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Market Research Software that is:

Mobile AX.S is a powerful market research software that allows businesses to gather, analyze, and act on customer feedback and market data. The platform provides tools for creating surveys, conducting focus groups, and tracking customer sentiment across various channels, including mobile devices. With Mobile AX.S, businesses can collect real-time feedback from customers, helping them understand cu... Read more about Mobile AX.S

Free Trial

NA

Pricing Type

$50 Per one-time

Location

Ireland

Survey Analytica is an advanced survey software solution designed to help businesses and organizations collect, analyze, and interpret data from surveys and questionnaires. It offers a wide range of customizable survey templates, making it easy for users to create professional surveys that are tailored to their needs. Survey Analytica supports various survey question types, including multiple choi... Read more about Survey Analytica

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

OpinionGraphs is an innovative Market Research Software designed to help businesses gather, analyze, and visualize consumer opinions and market trends effectively and efficiently. It offers a comprehensive platform for conducting surveys, collecting feedback, and generating insightful reports, ensuring that organizations can make informed decisions and optimize their strategies seamlessly. Opinion... Read more about OpinionGraphs

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

enablemint is a marketing analytics software designed to help businesses measure, track, and optimize their marketing efforts. With features like campaign tracking, conversion analysis, and ROI measurement, enablemint provides companies with a data-driven approach to improving marketing performance. The software integrates seamlessly with various marketing channels, including email, social media, ... Read more about enablemint

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

BoltChatAI is an AI-powered live chat software designed to enhance customer support and engagement for businesses. It uses artificial intelligence to provide instant responses to customer inquiries, improving response times and user satisfaction. BoltChatAI offers features such as automated chatbots, real-time chat, and integration with customer relationship management (CRM) systems. The AI-driven... Read more about BoltChatAI

Free Trial

Available

Pricing Type

$9950 Per one-time

Location

United Kingdom

Market Research Software Buyer's Guide

When you are launching a new product, there is always a 50-50 chance of its survival post penetrating the market. If it gets released at the right time with the potential to address the changing needs of customers beautifully, it can even replace an existing monopoly easily. On the other hand, if the same product is launched without bringing crucial factors such as the current market economy, taste of buyers, and competitor strategies into consideration, it is bound to stumble and tumble. With that being said, it has now become imperative to have detailed market research in order to take calculated risks. That’s possible when you have the right kind of market research software by your side to do the needful.

 

What is Market Research Software?

Market analysis software works as a data collector tool that flawlessly executes market analysis prior to your product launch to enable you for taking actionable measures. Market research survey software targets the right kind of audience, ask them the right kind of question and gather crucial insights by various market analysis tools that help you come up with an ideal product for the market. It not only helps you identify new customers for your product but also helps to understand the existing ones better. The raw data collected by market research platform are transformed into refined data that can be used by you to steer your marketing strategies better.

How does Market Research Software work?

As it major works revolves around collecting insightful market data, it offers smart pre-designed customizable survey formats that can be used by your marketing team at any moment. Conditional based questionnaires ask only what’s relevant based on past responses. In order to make the participants feel special, it creates personalized surveys instead of following the ‘one-size-fits-all’ strategy. It sets to date, time and frequency to channelize the surveys and set email reminders to urge people for taking down the survey.

Is it worth investing money in Market Research Software?

As of now, you must have realized that it does a number of manual tasks by its own through market research tools. That simply states that it can replace two-three people from your office that too for a reasonable subscription fee. Its work simply does not end at displaying survey forms to the audience; through various online market research tools, it constantly follows them via Email, embedded feedback widgets, and mobile texts to grab their attention until they take down the survey. Imagine the kind of consequences you need to face when your product will fail to impress customers owing to poor market research. Can you afford the same? If the answer is a no, then give the best market research software a try without giving any second thought.

What are the features of Market Research Software?

The task of researching profitable opportunities for the business is indeed a tough nut to crack for the marketers. Moreover, they also have to ensure that they don’t repeat their past mistakes. In such cases using the market research software is indeed the best option. The software helps the marketers gain a deeper insight into the market conditions. For better understanding, let’s study the numerous features of the software which makes the task possible.

› RESEARCHING TOOLS

The market research software leverages various tools and both fundamental as well as applied research to detect the market conditions. These data are then uploaded and stored in the company server automatically without any user interference. Moreover, by using this software one can also detect the various underlying issues of the company and resolve them in real-time.

› STATISTICAL TOOLS

If you are trying to get a tentative figure of the pertaining market conditions, then the analytical tools of the software can come to your help. The market research software uses tools like percentages, ratios, averages, z-test, t-test, etc., to provide with the current data. Furthermore, the data collected gives an in-depth analysis of the software users.

› CO-OPERATIVE TOOLS

Imagine if all the approved members of your team could see and get notified in case any changes are made to the data, it will surely be an add-on to the work efficiency. It is possible by using the market research tools as they enable the users to edit, comment, or share the files without any issues. Through this, the software also reduces the risk of loss or unauthorized mutilation to the information.

› MANAGING OF SOCIAL MEDIA PLATFORMS

The online market research tools are also capable of gathering data from social media platforms like Facebook, Linkedin, Twitter, Reddit, or more. Using the acquired information, the users can find out the efficiency of the platforms. Similarly, it also helps the users to understand how the customers behave on their media platforms and how it can be transformed to have more maximized profits.

› REPORT TRACKING

Apart from the features mentioned above, the market research tools also provide reporting and analytics tools which can be used by the companies to understand the alignment of the customers. This data is collected by tracking the online behaviour of users which provides useful insights on various points, such as pain points, factors to improve existing marketing conditions, and many more.

› CENTRALIZED STORAGE

As discussed in the above points the primary motive of the online market research tools is to gather, record, and store data in a single storage. When stored centrally, it facilitates the users to retrieve the files when needed quickly. Moreover, it also helps in providing a secure atmosphere for the gathered data to be kept.

What are the benefits of the Market Research Software?

In earlier times, the companies and businesses had to go through a lot of turmoil if they wanted to research the existing market conditions. It was because the traditional methods used to take much time and were also prone to various risks. However, nowadays the benefits of using the market research software out pars the conventional processes. So, let’s start by looking deep into the numerous benefits of the software.

› PROFESSIONAL DEVELOPMENT

If your company is facing some issues in regards to the customer’s viewpoints, then taking the help of the market analysis software can be of use. Using the insight on the pertaining conditions the companies can invest more in creating consumer-centric approaches. It will help in creating a steady increase in traffic inflow for the business.

› EXPANDING BUSINESS HORIZONS

Imagine if you can gain a wider audience by increasing your brand value, won’t that be an exciting add-on to your achievements? In such cases, the market analysis software can come in handy. It is possible to cater to a global audience using the software, as it consists of many facilities and tools which helps in doing so. Similarly, this also helps in the pro-active gathering of members, partners or stakeholders for the company.

› MULTIPLE TARGET PLATFORMS

No matter what type of marketing processes your company follows, the market analysis software can help you achieve profitable results. Supporting both b2b and b2c operations the software offers even the slightest bit of marketing insights to its users.

› PANEL MANAGEMENT

As the software is entirely focused on reporting the customer approach to the company, it does so by automatically recruiting panel members. Similarly, to ensure efficient panel management the users can also add rewards to their panel list. Generally, the prizes are offered to the users during specific achievements in the polls and surveys.

› TRACKING REAL-TIME PRICE CHANGES

Product-based companies can take the help of the market research analysis tools to detect real-time price changes of their competitors. The software offers accurate real-time data by comparing it with several companies. Afterward, this information can then be used to set a clear pricing strategy while providing top-notch products. Similarly, when compared to the conventional methods, the benefit of the software weighs out more.

Before choosing the Market Research Software

The drive towards hiring the market research analysis tools has been picking up acceleration since the launch of the software. However, before subscribing to the software one must decide if the software will accelerate the market research process or will delay it. For finding the conclusion, one should follow the below-mentioned steps to ensure that they are treading on the right path.

› ACQUIRING THE RIGHT KNOWLEDGE REQUIRED TO TARGET MARKET

In such cases, the first and foremost step will be to find and understand the needs of the customers. Until and unless the marketers correctly understand it, developing service will merely be a waste of resources. Hence, one must first research their audience’s needs, rather than investing in the market research survey software.

› SEGMENTING THE MARKET

It is not always possible to serve the whole market with your product, hence segmenting them to a smaller one can fix the issue. Thus, it is still advisable to extract one’s target market by studying the various aspects of the customer. The characters include social, cultural, personal, and psychological needs of the customers. Afterward, the company can focus on manufacturing, pricing, and distributing the product to its target audience.

› FORMULATING 4PS MARKETING STRATEGY

Every marketing company’s primary mission is to achieve the 4Ps- Production, Pricing, Promotion, and Place. Before you hire the software to complete your daily chores, it is essential to prepare a plan on how to formulate the 4Ps for better results. This can be done by holding a meeting and discussing the plan’s strengths and weaknesses.

› RUNNING CALCULATIONS TO ARRIVE AT THE RIGHT FIGURE

No company or business can ignore the importance of a well-maintained budget. Hence, one must be careful enough to decide the amount the company can afford behind the market research survey software beforehand. It will help in cutting down the worries; thus, the company will not have to restrict the budget for other company affairs.

How to choose best Market Research Software?

Every software developing company preaches its software to be the best market research software available in the market. But going through shallow claims and no definite proof can increase the chances of being tricked. Hence, on this list, we have put together several points which will help you to make the wise decision for your company.

› ADVANCED ANALYSIS TOOLS

If you are going to invest in the best market research software, then choose the one which will provide advanced analysis tools. The tools include predictive modeling, perceptual mapping, segmentation, machine learning, visualization, amongst others. Hence, no matter what type of analysis the company makes, the software will be able to provide its expertise.

› INTEGRATION WITH MULTIPLE PLATFORMS

Although CRM plays a very crucial role in the dashboard and online reporting, many companies also use MS Office and Displayr. Thus, the market research platform must have in-built compatibility with multiple platforms to streamline the reporting process. Moreover, it also helps in automating most of the repetitive tasks without user interference.

› CROSSTABS BUILDER

Another important feature which should not be ignored while looking for the best market research software is the ability to generate crosstabs. Generally, marketers store customer information in large reports for easier retrieval. Similarly, the software should also be able to create the crosstabs within no time as speed and efficiency are also required for the execution of the tasks.

Questions to ask a vendor when buying best Market Research Software

  1. Will your market research software help identify the target audience? 

  2. Does the system include the creation of questionnaires for market research? Will it be an easy process? 

  3. How does the sharing of market research questionnaires work? 

  4. In what ways does this solution gather data? 

  5. Can the system transform the collected data into useful information? 

  6. Does the solution include benchmarking capabilities? 

  7. Is there a way to manage compensation? 

  8. Will the software include panel management functions? 

  9. Can the system simplify the management of paper-based market research? 

  10. Does this solution support phone-based research? 

  11. How does the system’s statistical analysis feature work? 

  12. Is there a survey builder to get a kickstart to the procedure? 

  13. Will the software allow me to conduct A/B testing?

  14. How does the process of managing survey samples work? 

  15. Is it possible to define user roles to restrict access to specific data?

  16. What kind of analytics and reports will this market research software generate?

  17. Is switching between different tasks within the software simple enough for everyone?

  18. Can I integrate this system with other third-party tools? 

  19. What kind of security standards do you employ to ensure data safety and privacy? 

  20. What will be the training period? 

  21. What is the process of software implementation? 

  22. Which support services are I entitled to receive after the purchase? 

  23. What are the available channels to contact your support team?

  24. Are there any hidden costs? 

  25. Is the software easily scalable to meet the increasing future demands?

How much does Market Research Software cost?

The pricing structure is one of the significant aspects of the market analysis tools which makes it different from one another. Depending upon various facilities, one can find the lowest software plan to be $7/month which can also reach up to $199/month based on the facilities and tools availed. However, no matter what is the pricing plan of the software, the most important thing is that one should always initially subscribe to the free basic version of the software. It will help in gaining a complete understanding of the working of the market research platform. Afterward, if interested, then you can go with the premium plans as desired.

Conclusion

Having market research analysis tools by your side assures you of taking calculated risks which saves your money from getting wasted on failed experiments. However, it is also essential to choose the best market research tools available in the market; otherwise, the loss figure will include software subscription fees in it towards the end.

Frequently Asked Questions

Market Research Software helps businesses gather, analyze, and interpret data about their target audiences, competitors, and market trends. It supports surveys, data visualization, sentiment analysis, and forecasting.

It enables data-driven decision-making by uncovering customer needs, monitoring competitors, validating product ideas, and identifying market opportunities before investment.

Key features include survey creation tools, panel management, real-time analytics, data export, sentiment analysis, heatmaps, benchmarking tools, and integration with CRM or BI platforms.

Look for ease of use, customizable survey logic, reporting capabilities, multichannel distribution (email, social, web), mobile compatibility, and flexible data segmentation.

It provides actionable insights into consumer behavior, preferences, pricing trends, and competitive landscape—empowering businesses to optimize their marketing, sales, and product strategies.

Consider your goals (qualitative vs. quantitative research), sample size, integration needs, reporting complexity, and whether you need DIY tools or full-service solutions.

Cloud-based software allows for easy collaboration, real-time updates, and remote access—while on-premise may suit organizations with stricter data privacy requirements.

Compare survey logic depth, analytics dashboards, response tracking, multilingual support, panel integration, and overall platform flexibility.

Choose software that supports unlimited responses, advanced analytics, team collaboration tools, and integrations with existing enterprise systems.

Any organization that needs to understand customers, validate products, or improve strategy—such as marketing agencies, startups, retailers, SaaS companies, manufacturers, and research firms—can benefit from using Market Research Software.

They use it to run surveys, gather consumer insights, test campaign messaging, measure brand perception, and deliver data-driven strategies to clients.

It helps validate ideas before launch, test features, gather user feedback, and align development with real customer needs—reducing the risk of product failure.

Startups use it to test product concepts, gauge demand, understand target markets, and validate business models—making it easier to secure funding and grow wisely.

It helps companies make smarter decisions, reduce guesswork, improve customer targeting, increase retention, and stay ahead of competitors through continuous insight gathering.

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