Top 10 Customer Tracking Software Comparison – Find the Right Solution

Choosing the right Customer Tracking Software can be challenging with so many options available. To simplify your decision-making, we have created this comprehensive comparison table of the top 10 Customer Tracking Software solutions. Compare their features, pricing, user ratings, and overall performance to find the perfect fit for your needs. Whether you're looking for affordability, advanced features, or seamless integrations, this side-by-side analysis will help you make an informed choice. Whether you’re a small business, enterprise, or individual user, explore this in-depth top 10 Customer Tracking Software comparison to select the best solution with confidence.

Comparison Table of Top 10 Customer Tracking Software

Product
Zendesk Suite

Zendesk Suite
HubSpot Service Hub

HubSpot Service Hub
Salesforce Sales Cloud

Salesforce Sales Cloud
Zoho CRM

Zoho CRM
monday CRM

monday CRM
Hiver

Hiver
Keap

Keap
Apptivo

Apptivo
EngageBay CRM

EngageBay CRM
Pipedrive

Pipedrive
Review & Ratings

   4.4

 (2 Reviews)

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available
Description

Zendesk Suite is a customer service software that streamlines interactions... Read more about Zendesk Suite

HubSpot Service Hub is a customer service software designed to... Read more about HubSpot Service Hub

Salesforce Sales Cloud is a powerful solution designed to streamline... Read more about Salesforce Sales Cloud

Zoho CRM is a user-friendly software designed to streamline customer... Read more about Zoho CRM

monday CRM is a highly customizable customer relationship management (CRM)... Read more about monday CRM

Hiver is a unique email management software designed primarily for... Read more about Hiver

Keap is a versatile customer relationship management (CRM) software designed... Read more about Keap

Apptivo is a cloud-based suite of business applications designed to... Read more about Apptivo

EngageBay CRM is a comprehensive software solution tailored to enhance... Read more about EngageBay CRM

Pipedrive is a powerful and intuitive customer relationship management (CRM)... Read more about Pipedrive

Free Trial

Available

Available

Available

15 Days

Available

7 Days

14 Days

30 Days

Available

14 Days

Starting Price

$55 Per Month

$800 Per Month

$25 Per Month

$9.08 Per Month

$9 Per Month

$19 Per Month

$249 Per Month

$15 Per Month

$12.74 Per Month

$14 Per Month

Features
Other Info
Deployment
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
Devices Supported
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Mac
  • Linux
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Mac
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Mac
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Mac
Pricing Model
  • Per User
  • Contact Vendor
  • Per User
  • Per User
  • Per User
  • Per User
  • Usage Based
  • Per User
  • Per User
  • Flat Rate
Support
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Phone
  • Chat
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
Target Company Size
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

FAQs About Customer Tracking Software Comparison

With so many Customer Tracking Software solutions available, a side-by-side comparison helps you identify which tool offers the best features, pricing, and user experience for your specific needs. By evaluating multiple options at once, you can pinpoint the solution that aligns with your budget, technical requirements, and business goals.

Absolutely! Depending on the tool, you may discover:

  • Free Version options like monday CRM and EngageBay CRM (basic features remain free for life)
  • Free Trial offerings such as HubSpot Service Hub, Zendesk Suite, Salesforce Sales Cloud, Zoho CRM, monday CRM, Hiver, Keap, Apptivo, EngageBay CRM and Pipedrive (test premium features before committing)

These budget-friendly Customer Tracking Software solutions can be perfect for startups or small businesses, although they often come with usage caps or feature limitations. Always review each product’s details to ensure it meets your specific needs.

Small businesses often benefit from budget-friendly, easy-to-deploy, and intuitive platforms. For example, HubSpot Service Hub, Zendesk Suite, Salesforce Sales Cloud, Zoho CRM, monday CRM, Hiver, Keap, Apptivo, EngageBay CRM and Pipedrive are popular picks in the Customer Tracking Software category, offering simple setup, affordable plans, and essential features suitable for smaller teams.

Enterprises typically require advanced security, robust reporting, and scalability. Tools like HubSpot Service Hub, Zendesk Suite, Salesforce Sales Cloud, Zoho CRM, Hiver, Apptivo and Pipedrive in the Customer Tracking Software category excel at handling complex workflows, large user bases, and offer dedicated enterprise support.

Yes! Many Customer Tracking Software solutions—such as HubSpot Service Hub, Zendesk Suite, Salesforce Sales Cloud, Zoho CRM, monday CRM, Hiver, Keap, Apptivo and Pipedrive—provide mobile apps for on-the-go access. This allows you to manage features, collaborate in real time, and stay updated wherever you are. If mobile functionality is crucial for your business, be sure to confirm each software’s app availability and compatibility.