Top 10 Call Accounting Software Comparison – Find the Right Solution

Choosing the right Call Accounting Software can be challenging with so many options available. To simplify your decision-making, we have created this comprehensive comparison table of the top 10 Call Accounting Software solutions. Compare their features, pricing, user ratings, and overall performance to find the perfect fit for your needs. Whether you're looking for affordability, advanced features, or seamless integrations, this side-by-side analysis will help you make an informed choice. Whether you’re a small business, enterprise, or individual user, explore this in-depth top 10 Call Accounting Software comparison to select the best solution with confidence.

Comparison Table of Top 10 Call Accounting Software

Product
FreshBooks

FreshBooks
Xero

Xero
CloudTalk

CloudTalk
PhoneBurner

PhoneBurner
Tenfold

Tenfold
Infortel Select

Infortel Select
CommView

CommView
CDR Call Reporting for Cisco

CDR Call Reporting for Cisco
NUACOM

NUACOM
Call Accounting Mate

Call Accounting Mate
Review & Ratings

   4.2

 (828 Reviews)

   4.5

 (1 Reviews)

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available
Description

Managing finances is one of the biggest challenges for small... Read more about FreshBooks

Xero is a user-friendly accounting software designed for small businesses.... Read more about Xero

CloudTalk is a cloud-based call center software designed for modern... Read more about CloudTalk

PhoneBurner is a cloud-based power dialer and sales acceleration platform... Read more about PhoneBurner

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and... Read more about Tenfold

Infortel Select is a software solution designed to streamline and... Read more about Infortel Select

CommView is a comprehensive call accounting and reporting solution designed... Read more about CommView

CDR Call Reporting for Cisco is an advanced call center... Read more about CDR Call Reporting for Cisco

NUACOM is a comprehensive call center software designed to enhance... Read more about NUACOM

Call Accounting Mate is a robust call accounting software that... Read more about Call Accounting Mate

Free Trial

30 Days

30 Days

14 Days

Available

NA

Available

NA

Available

NA

NA
Starting Price

$2.10 Per Month

$29 Per Month

$25 Per Month

$140 Per Month

NA

NA

NA

$9.99 Per User

$79 Per Month

Features
Inbound Reporting
CRM
Call Tracking
Interaction Tracking
Call Volume
Call Recording
Voice Mail
Call Center Management
Unattended Call Management
Activity Dashboard
Caller ID
Call Transfer
Outbound Reporting
Activity Tracking
User Management
Call Duration
Automatic Call Distribution
Call Monitoring
Call Routing
Performance Management
Contact Management
IVR/Voice Recognition
Auto-Dialer
Call List Management
Call Scripting
Callback Scheduling
Call Logging
Usage Tracking/Analytics
Cost Analysis
Billing & Invoicing
Artificial Intelligence
Other Info
Deployment
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • On-Premise
  • Cloud Hosted
  • On-Premise
  • Cloud Hosted
  • On-Premise
  • Cloud Hosted
Devices Supported
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Mac
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Mac
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • Web-Based
  • Windows
  • Web-Based
  • Windows
  • Linux
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux
  • Web-Based
Pricing Model
  • Flat Rate
  • Flat Rate
  • Per User
  • Per Feature
  • Contact Vendor
  • Contact Vendor
  • Contact Vendor
  • Per Feature
  • Per User
  • Per Feature
Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • 24x7 Support
  • Email
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
 NA
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Chat
Target Company Size
  • Self-Employed
  • Small-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business

FAQs About Call Accounting Software Comparison

With so many Call Accounting Software solutions available, a side-by-side comparison helps you identify which tool offers the best features, pricing, and user experience for your specific needs. By evaluating multiple options at once, you can pinpoint the solution that aligns with your budget, technical requirements, and business goals.

Absolutely! Depending on the tool, you may discover:

  • Free Trial offerings such as FreshBooks, Xero, CloudTalk, PhoneBurner, Infortel Select and CDR Call Reporting for Cisco (test premium features before committing)

These budget-friendly Call Accounting Software solutions can be perfect for startups or small businesses, although they often come with usage caps or feature limitations. Always review each product’s details to ensure it meets your specific needs.

Small businesses often benefit from budget-friendly, easy-to-deploy, and intuitive platforms. For example, FreshBooks, Xero, CloudTalk, PhoneBurner, Tenfold, Infortel Select, CommView, CDR Call Reporting for Cisco, NUACOM and Call Accounting Mate are popular picks in the Call Accounting Software category, offering simple setup, affordable plans, and essential features suitable for smaller teams.

Enterprises typically require advanced security, robust reporting, and scalability. Tools like Xero, CloudTalk, PhoneBurner, Tenfold, Infortel Select and CommView in the Call Accounting Software category excel at handling complex workflows, large user bases, and offer dedicated enterprise support.

Yes! Many Call Accounting Software solutions—such as FreshBooks, Xero, CloudTalk, Tenfold and NUACOM—provide mobile apps for on-the-go access. This allows you to manage features, collaborate in real time, and stay updated wherever you are. If mobile functionality is crucial for your business, be sure to confirm each software’s app availability and compatibility.