Best AI-Powered Speech Analytics Software

Calabrio ONE is a robust call center software solution designed to enhance customer engagement and operational efficiency in contact centers. This platform provides a comprehensive suite of tools for workforce optimization, quality assurance, and analytics, enabling organizations to deliver exceptional customer service. With Calabrio ONE, managers can effectively schedule agents, track performance... Read more about Calabrio ONE

CallMiner Eureka is a leading speech analytics software designed to help organizations analyze and improve customer interactions. This platform provides tools for transcribing and analyzing phone calls, identifying trends, and measuring customer sentiment, ensuring that businesses can enhance their service quality. With its intuitive interface, CallMiner Eureka allows users to easily access and re... Read more about CallMiner Eureka

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics

Convin is a comprehensive contact center quality assurance software designed to enhance the performance and productivity of customer service teams. With Convin, businesses can monitor, evaluate, and improve interactions between agents and customers to ensure consistent service quality. The software utilizes artificial intelligence (AI) and machine learning to analyze customer conversations in real... Read more about Convin

Level AI is a cutting-edge artificial intelligence software platform designed to empower businesses with advanced data analytics and machine learning capabilities. It provides a user-friendly interface for building, deploying, and managing AI models without requiring extensive technical expertise. Level AI's robust toolkit includes data preprocessing, model training, and predictive analytics, enab... Read more about Level AI

Spiky.ai is an innovative sales coaching software that leverages artificial intelligence (AI) to enhance sales performance through personalized coaching. The platform analyzes sales conversations, interactions, and behavior to provide real-time feedback and actionable insights to sales teams. Spiky.ai identifies key areas for improvement, such as communication techniques, closing strategies, and o... Read more about Spiky.ai

One AI is a versatile generative AI software designed to create high-quality content across various formats, including text, audio, and visuals. It is designed to be an all-in-one solution for businesses, content creators, and marketers who want to streamline their content creation process. One AI utilizes advanced machine learning algorithms to generate written content, including blog posts, mark... Read more about One AI

CallAI is a comprehensive contact center quality assurance software that leverages AI and machine learning to improve the performance of customer service teams. The platform provides tools for real-time monitoring, automated scoring, and detailed analytics, allowing businesses to track the quality of customer interactions. With CallAI, managers can quickly assess agent performance, identify areas ... Read more about CallAI

Listener is an advanced transcription software that automates the conversion of audio and video files into accurate text transcripts. Designed for professionals in industries such as media, legal, healthcare, and education, Listener uses speech recognition technology to transcribe recordings quickly and efficiently. The platform supports a wide range of audio formats, including interviews, podcast... Read more about Listener

Deepcura is an advanced transcription software solution designed to convert audio and video content into accurate text formats. Leveraging artificial intelligence and natural language processing, Deepcura offers high-level accuracy in transcribing recordings, making it ideal for professionals in fields like healthcare, legal, research, and media. It supports a wide range of audio and video formats... Read more about Deepcura

Samu is an innovative sales coaching software designed to help sales teams improve performance through personalized coaching and skill development. With Samu, sales managers can create tailored coaching plans for individual team members, focusing on specific skills such as negotiation, closing techniques, and customer relationship building. The platform allows for easy tracking of progress and pro... Read more about Samu

Sprinklr Service is a modern customer care platform designed to manage customer interactions across various digital channels. It centralizes communication from social media, messaging apps, email, and web chat into one unified dashboard. This tool enables efficient handling of customer inquiries and feedback. Features include automated responses to common questions, which helps in quick resolution... Read more about Sprinklr Service

Verint Speech Analytics is an advanced Speech Analytics Software designed to help organizations gain valuable insights from their customer interactions. The platform utilizes sophisticated speech recognition and natural language processing technologies to analyze and interpret spoken conversations, enabling businesses to understand customer sentiment, identify trends, and uncover actionable insigh... Read more about Verint Speech Analytics

Gong is a cutting-edge sales intelligence platform that revolutionizes how sales teams operate. It captures and analyzes sales calls, emails, and meetings to provide actionable insights. The software uses AI to transcribe and examine customer interactions, identifying patterns and trends. This allows sales teams to understand what strategies work best. Gong's real-time feedback helps improve commu... Read more about Gong

Sunoh is a medical transcription software designed to help healthcare professionals and medical institutions efficiently transcribe voice recordings into accurate and detailed text. The platform uses advanced speech recognition technology to convert dictations from doctors, nurses, and other medical staff into written documentation with high accuracy. Sunoh supports multiple languages and medical ... Read more about Sunoh

Sonix is a cuttingedge transcription software designed to simplify the process of converting audio and video files into text. This powerful platform leverages advanced speech recognition technology to deliver accurate transcriptions quickly and efficiently. With Sonix, users can easily upload their audio or video files, and the software automatically transcribes the content, allowing for fast and ... Read more about Sonix

Deepgram is an AI-powered transcription software designed to deliver fast, accurate, and reliable audio-to-text conversion. Built with advanced machine learning models, Deepgram is capable of handling complex audio scenarios, including noisy environments and multiple speakers, making it ideal for businesses, media companies, and researchers. The platform’s customizable models enable users to tai... Read more about Deepgram

Observe.AI is a call center software powered by artificial intelligence, designed to enhance the performance and efficiency of customer service teams. The software leverages AI-driven analytics to evaluate call quality, identify customer sentiment, and track agent performance. Observe.AI’s real-time monitoring feature enables supervisors to provide instant feedback and support to agents, helping... Read more about Observe.AI

Supernormal is a powerful sales enablement software designed to help organizations enhance their sales processes and improve team performance. This platform provides tools for content management, training, and analytics, ensuring that sales teams have the resources they need to succeed. With features such as customizable sales playbooks, onboarding modules, and performance tracking, Supernormal em... Read more about Supernormal

Telecmi is a versatile telephony software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of tools for voice calls, video conferencing, and instant messaging, enabling teams to connect seamlessly from anywhere in the world. With its user-friendly interface, Telecmi allows organizations to manage communications efficientl... Read more about Telecmi