Best AI-Powered Customer Success Software

AI customer success software uses artificial intelligence to monitor customer health, predict churn, and drive proactive engagement. These platforms provide insights into product usage, satisfaction trends, and risk indicators, enabling teams to act before issues escalate. Features such as predictive analytics, automated notifications, and success tracking help businesses optimize onboarding, enhance relationships, and maximize lifetime value. By integrating AI-powered customer success tools, organizations can identify at-risk accounts, tailor interventions, and strengthen retention strategies. These solutions allow companies to deliver consistent, personalized support while making data-driven decisions that foster loyalty and long-term growth. See which AI Customer Success Platforms can drive adoption and growth by proactively guiding your users.
  • 4.4 avg. rating from 02 reviews

Last Updated: October 01, 2025

  • All Software All Software

10 Software

Popular Picks in Customer Success Software

ChurnZero

ChurnZero

Contact Vendor

ClientSuccess

ClientSuccess

$15000 Per feautre

Custify

Custify

Contact Vendor

Gainsight CS

Gainsight CS

Contact Vendor

List of Top AI Customer Success Software Solutions

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

No Features

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Customer Success Software that is:

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

TeamSupport is a customer support software designed to help businesses manage client interactions and support tickets more effectively. It enables teams to collaborate on resolving customer issues by providing a shared view of customer data and interactions. Key features include ticket management, which organizes and prioritizes customer inquiries, and a knowledge base that helps customers find an... Read more about TeamSupport

Free Trial

Available

Pricing Type

$45 Per month

Location

United States

AI-Powered Support Automation Platform

Capacity is an innovative, AI-driven support automation platform designed to enhance productivity and knowledge sharing within organizations. Its standout feature is the AI-powered helpdesk, which automates responses to common inquiries, providing instant assistance to employees and customers. Capacity seamlessly integrates with various business applications, centralizing data and workflows for ea... Read more about Capacity

Free Trial

NA

Pricing Type

$49 Per month

Location

United States

Deliver the Perfect Blend of Human & AI

Glia is an innovative live chat software designed to enhance customer communication and support across various channels. This platform offers a range of tools for live chat interactions, cobrowsing, and digital communication, ensuring seamless customer engagement. With Glia, users can easily connect with customers in realtime, answer inquiries, and provide assistance through an intuitive interface... Read more about Glia

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Your Service Management System for Internal and External Support

Vivantio is a versatile software designed to enhance service management operations. It's especially tailored for businesses focusing on customer service, IT support, and internal helpdesk tasks. Vivantio stands out for its customizable interface that allows users to adapt the software to their specific needs and workflows. It includes features like ticketing systems, asset tracking, and knowledge ... Read more about Vivantio

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

All-in-one user onboarding platform

Product Fruits is an interactive tool designed to enhance user experience on websites and applications. It specializes in creating engaging, easy-to-follow in-app guides and tooltips. These guides help users navigate and understand various features effectively. The platform allows for the creation of onboarding tours, which are crucial for new user engagement. Additionally, Product Fruits offers f... Read more about Product Fruits

Free Trial

14 Days

Pricing Type

$79 Per month

Location

United States

Intelo AI is a powerful sales enablement software that helps sales teams boost productivity and close more deals by providing them with actionable insights, data-driven recommendations, and automated workflows. Using artificial intelligence and machine learning, Intelo AI analyzes sales data and customer interactions to provide real-time, personalized suggestions for sales strategies. The platform... Read more about Intelo AI

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Gmail-native CRM: Customer success, account health, and engagement insights—all inside your inbox.

With InboxCRM, your Customer Success team gains a unified workspace inside Gmail to manage onboarding, adoption, and renewal workflows. Auto-logging of emails and meetings, combined with health scores and engagement dashboards, ensures no customer opportunity is overlooked. Personalized nudges and QBR deck generation accelerate data-driven decisions—helping CS teams deliver exceptional outcomes... Read more about InboxCRM

Free Trial

7 Days

Pricing Type

Contact Vendor

Location

United States

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Customer Service Software for Small to Enterprise Businesses

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, improve customer satisfaction, and strengthen customer relationships. This user-friendly platform empowers businesses to deli... Read more about HubSpot Service Hub

Free Trial

Available

Pricing Type

$800 Per month

Location

United States

Spectacular Workflow & Process Management Software

Tallyfy is an outstanding business process management software designed to simplify workflow orchestration. It serves as a virtual guide, helping teams organize tasks effortlessly. With user-friendly features, Tallyfy empowers users to create, track, and optimize processes without the need for extensive technical expertise. Its intuitive interface ensures a smooth experience, allowing seamless col... Read more about Tallyfy

Free Trial

Available

Pricing Type

$5 Per month

Location

United States

No buyer guide found.

Frequently Asked Questions

Software that uses AI to monitor health scores, prevent churn, and optimize retention.

By analyzing usage patterns, predicting risks, and providing actionable insights.

Yes, it monitors customer feedback and usage metrics.

Absolutely, AI predicts potential churn and success opportunities.

Yes, notifications can be triggered automatically based on account health.

Yes, it scales for businesses of any size.

Yes, integration provides a unified view of customer health and interactions.

Absolutely, proactive engagement helps retain at-risk customers.

Yes, AI guides customers and tracks adoption for better engagement.

It enhances retention, maximizes lifetime value, and drives customer satisfaction.