Best AI-Powered Customer Engagement Software

Pipefy is a versatile business process management software designed to streamline workflows and optimize efficiency. Serving as an intuitive process management tool, Pipefy empowers users to create, automate, and monitor workflows seamlessly. It offers a range of features, including customizable process templates, automation rules, and dynamic forms for tailored solutions. With a user-friendly int... Read more about Pipefy

HubSpot is a top-rated all-in-one customer platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best choice for small and scaling businesses alike. This platform offers a comprehensive suite of tools to manage customer relationships effectively, streamline sales processes, and drive rev... Read more about HubSpot CRM

Sprinklr Service is a modern customer care platform designed to manage customer interactions across various digital channels. It centralizes communication from social media, messaging apps, email, and web chat into one unified dashboard. This tool enables efficient handling of customer inquiries and feedback. Features include automated responses to common questions, which helps in quick resolution... Read more about Sprinklr Service

Sprinklr is an all-encompassing social media analytics tool designed to empower brands to optimize their online engagement and marketing strategies. This powerful platform offers comprehensive insights into social media performance, enabling businesses to track key performance indicators (KPIs) across multiple channels. Sprinklr’s user-friendly interface allows for real-time monitoring of audien... Read more about Sprinklr

Sprout Social is a comprehensive social media management platform that redefines how businesses connect, engage, and analyze their online presence. As a centralized solution, Sprout Social allows users to schedule posts, monitor conversations, and analyze performance across various social media channels. Its intuitive interface facilitates efficient collaboration among team members, streamlining t... Read more about Sprout Social

Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can distribute surveys across various channels, monitor response rates, and analyze data through robust reporting features. Meda... Read more about Medallia Experience Cloud

Dialpad Ai Contact Center is a modern communication platform designed for efficient customer service. It uses AI to transcribe calls in real-time, providing instant insights and support to agents. The software integrates voice, video, and messaging in one place, making it easier to manage customer interactions across different channels. It offers customizable call routing to ensure customers reach... Read more about Dialpad Ai Contact Center

Designed to significantly boost customer engagement, eGain AI Agent delivers highly personalized, context-aware interactions across chat, voice, and messaging platforms. By leveraging trusted generative AI combined with deep enterprise knowledge, it helps brands engage customers 24/7 with meaningful support, guiding them through complex workflows and consistently delivering seamless, satisfying, ... Read more about eGain AI Agent

With eGain AI Agent, customer engagement becomes more conversational, interactive, and personalized. The AI interacts naturally with customers, understanding intent and guiding them through step-by-step solutions or tailored recommendations. It works seamlessly across multiple channels, allowing customers to engage in their preferred way while maintaining context throughout the journey. By provid... Read more about eGain AI Agent for Customer Self-Service

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

Braze is a dynamic customer engagement software designed for modern marketers. It excels in creating personalized and meaningful interactions between businesses and their customers across various digital platforms. By integrating data from multiple sources, Braze allows for real-time understanding and segmentation of customers, enabling highly targeted and relevant communications. The software sup... Read more about Braze

Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communication tools to streamline customer support and improve engagement. Conversational Cloud provides businesses with a single,... Read more about Conversational Cloud

CleverTap is a comprehensive customer engagement and retention platform that leverages real-time analytics and user segmentation to help businesses maximize user engagement. It integrates advanced data science to understand user behavior, enabling personalized and timely interactions across various channels like push notifications, emails, and in-app messages. CleverTap's platform offers automatio... Read more about CleverTap

Kenyt.AI is a customer engagement software designed to automate and optimize customer interactions. The platform uses artificial intelligence to provide personalized experiences across multiple channels, including websites, mobile apps, and social media. Kenyt.AI enables businesses to engage customers in real time by analyzing behavior, preferences, and interaction history to deliver relevant cont... Read more about Kenyt.AI

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Iterable is a cutting-edge marketing automation platform designed to optimize customer engagement through multiple channels. It stands out with its user-friendly interface, making it easy for marketers to create complex, data-driven campaigns. Key features include advanced segmentation, which allows personalized targeting based on user behavior and preferences, and multichannel messaging capabilit... Read more about Iterable

MoEngage is an intelligent customer engagement platform designed to aid businesses in understanding and responding to their customers' needs more effectively. This software excels in analyzing customer behavior across various digital touchpoints, enabling companies to craft personalized marketing strategies. MoEngage's key features include automation of marketing campaigns, real-time segmentation,... Read more about MoEngage

TeamSupport is a customer support software designed to help businesses manage client interactions and support tickets more effectively. It enables teams to collaborate on resolving customer issues by providing a shared view of customer data and interactions. Key features include ticket management, which organizes and prioritizes customer inquiries, and a knowledge base that helps customers find an... Read more about TeamSupport

Kustomer is a cloud-based customer service platform renowned for its innovative approach to handling customer interactions. Unlike traditional customer support systems that manage queries as separate tickets, Kustomer views and treats all interactions with a customer as part of a single, continuous conversation. This holistic approach ensures a more personalized and context-rich customer experienc... Read more about Kustomer

Zoovu is an innovative Artificial Intelligence (AI) Software designed to enhance customer interactions and drive business growth through intelligent automation and data-driven insights. Featuring a robust platform, Zoovu leverages machine learning and natural language processing to deliver personalized recommendations, automate customer support, and optimize decision-making processes. The software... Read more about Zoovu

Cognigy.AI is a leading Conversational AI Platform Software designed to enable enterprises to create and manage intelligent virtual agents and chatbots for customer service, support, and engagement. It offers a comprehensive platform for designing, deploying, and optimizing conversational experiences across multiple channels, including web, mobile, voice assistants, and messaging platforms. Cognig... Read more about Cognigy.AI

GenAI Chatbot for eCommerce: The elsAI GenAI Chatbot enhances customer engagement by delivering personalized, conversational experiences across various touchpoints. It analyzes customer behavior to provide tailored recommendations, proactive support, and real-time responses, keeping customers engaged and improving overall satisfaction. The software integrates seamlessly with CRM systems, helpin... Read more about elsAi Chatbot

Gleantap is a cutting-edge customer engagement and retention software specifically crafted for the fitness industry. It stands out with its powerful automation in communication, sending personalized SMS and email campaigns to keep members engaged and informed. The software excels in leveraging AI to predict member behavior, helping gyms reduce churn and improve retention. Gleantap's user-friendly ... Read more about Gleantap

Aiwyn Client Engagement Automation is a customer engagement software that helps professional service firms, such as legal and accounting, build stronger client relationships through automated communication and insights. The platform provides tools for scheduling follow-ups, sending personalized reminders, and tracking client interactions, ensuring timely and relevant communication. Aiwyn’s clien... Read more about Aiwyn Client Engagement Automation

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly ... Read more about Moveo.AI

StellarTech.ai is an advanced conversational AI platform designed to help businesses enhance customer interactions and automate communication processes through intelligent chatbots and virtual assistants. The platform leverages natural language processing (NLP) and machine learning to deliver personalized, human-like conversations across various communication channels, including websites, mobile a... Read more about StellarTech.ai

Titanmind strengthens customer engagement by enabling businesses to design AI agents that deliver personalized interactions at scale. These agents adapt to brand voice, analyze customer data, and generate targeted content in real time, helping teams build trust, improve responsiveness, enhance customer satisfaction, and drive stronger, long-term relationships consistently across multiple digital ... Read more about Titanmind